December 21, 2017

Technicians or Robots? How to Invest Your IT Spend in 2018 (Part 3: 4 Common Scenarios That Determine Your IT Strategy)

It’s time for taxes and budgeting at your company, which means it’s time to make some important decisions. You know you need to increase your business’s technological capabilities to keep pace or pull ahead of your competition, but if you’re like most business leaders, you’re probably unsure about how you can best allocate your IT funds. Of course, obvious improvement areas include tightening security, increasing compliance and streamlining processes… but to achieve these aims, would it be better to hire a larger IT staff or to replace some of your employees with automated tools like robots? Luckily, ISG has put together this short series to help you make the right decision about how you should plan to allocate your company’s IT spend in 2018. Here in Part 3, we’ll get down to the details: Assessing your obstacles in 2017 to determine how you should allocate your IT funds, whether on hiring or tech, in 2018. If you’ve wondered whether you should focus your investments on increasing workplace automation through robots or AI, or if it’s a better idea to hire skilled IT technicians, you’ll get the answers you need here. Let’s figure this out together. Note: In this series, we interchangeably use the terms “machine,” “computer,” “AI” and “robot.” For our purposes right now, please note that they all refer to the same thing: the advanced technology your business can use. Deciding Where to Invest Your IT Spend One of the best ways to assess your IT needs for the […]
December 14, 2017

Technicians or Robots? How to Invest Your IT Spend in 2018 (Part 2: Machine Learning – The Pros and Cons for Business Agility)

These days, it seems like everywhere you look there’s always a newer, better tech option coming out. From cobots that work alongside humans to intelligent machines that learn as they go and productivity enhancement software powered by the human voice, every product claims to be the solution your business needs to maintain your competitive stance in the future. And if you’re not a techie, but are, instead, a hiring manager trying to figure out how to allocate your tech funds the best way, all this conflicting data can get confusing. That’s why ISG has put together this short series to help you make the right decision about how you should plan to allocate your company’s IT spend in 2018. Here in Part 2, we’ll be discussing machine learning and how it can help your business. If you’ve wondered whether you should focus your investments on increasing workplace automation through robots or AI, or if it’s a better idea to hire skilled IT technicians, you’ll get the answers you need here. Let’s figure this out together. Note: In this series, we interchangeably use the terms “machine,” “computer,” “AI” and “robot.” For our purposes right now, please note that they all refer to the same thing: the advanced technology your business can use. What Is Machine Learning? In Part 1 of this series, we talked about artificial intelligence and how, basically, it doesn’t exist. Not now and possibly not ever. However, the machines are making great strides in their capabilities, and their […]
December 7, 2017

Technicians or Robots? How to Invest Your IT Spend in 2018 (Part 1: What Is AI and Why Can’t You Buy It?)

These days, it seems like all the products on the market advertise their capabilities as “artificial intelligence” (AI), and the newspapers keep claiming that robotic automation in the workplace is on the rise. With so many options newly available, it can quickly become confusing and overwhelming to choose the right technological path forward – and yet, you know that making the right choice matters more than ever before. Your ongoing agility will determine your survival in this disruptive business environment. That’s why, today, ISG is starting a short series to help you make the right decision about how you should plan to allocate your company’s IT spend in 2018. If you’ve wondered whether you should focus your investment on increasing workplace automation through robots and AI, or if it’s a better idea to hire skilled IT technicians to make your organization more efficient, you’ll get the answers you need here. Note: In this series, we interchangeably use the terms “machine,” “computer,” “AI” and “robot.” For our purposes right now, please note that they all refer to the same thing: the advanced technology your business can use. What Is AI? AI, or artificial intelligence, is the building block required for effective robot workers and our modern tech marvels. But what is it and why does it matter? And are all those products out there that claim to be AI really AI? Let’s start our discussion of where you should allocate your IT funds by defining the exact tools you’d actually be […]
September 29, 2017

3 Methods for Mastering American Innovation

According to an article from The Wall Street Journal, it takes six months to a year for a new hire to get up to speed in their new job, and hiring the wrong person can “wreck a tight budget.” Since employees are your company’s biggest asset—and biggest expense—it benefits you to take the time you need to find the perfect candidate. However… With the quicksilver pace of modern business, you may fall behind if you wait too long to develop your new app, create the hottest and most useful technological integration or otherwise capture the lion’s share of today’s tech-driven consumers. If you’re taking the time to hire right, how can you stay ahead of your competition? How Top Leaders Achieve Agile Innovation – At Their Pace Savvy business leaders stay on the cutting edge by finding creative solutions to their toughest problems. If you need a new app or IoT (Internet of Things) integration, you can follow the experts’ path: • Decide what you want your innovation to do • Outsource the work to specialist temps • Get the work done in record time Typically, there are three ways you can accomplish this. By following these methods in order, you’ll have mastered the secret to lightning-fast business innovation. 1. Hire a Consultant There’s nothing new about calling in consultants to solve thorny problems, but business leaders often overlook the many skilled technology consultants who are available to work on a short-term basis to meet specific goals. Whether you need […]
August 14, 2017
Interview

How HR Can Future-Proof the Hiring Process

Due to the pace of technological change, many people across a variety of industries continue to wonder about what skills will be needed in the future, which tech tools we’ll be using or how the addition of machines in the workplace will change the employment landscape down the road. With such unpredictability, is there a way to “future proof” the hiring process to inject more solid answers? Yes. Obviously we’ll always continue to monitor such developments for the rate of change, but here’s what we do know in the interim: Good IT talent will represent critical hires, because only they can train and manage the workplace machines of the future. Let’s talk about the best ways to find and hire technology professionals who can help with your transition to automation, now and in the years to come. Why It’s Important to Hire the Right Technology Professionals Technology isn’t simply an operational business tool these days. It’s a strategic tool. Companies that meet their customers’ expectations for a personalized, responsive experience will be best suited to pull ahead in the new economy — but to do that, you’ll need the right IT tools and staff. With well-chosen tech hires, your staff and board will be able to better meet strategic goals by overcoming current tech obstacles with creative solutions and your customers will benefit from a better experience with your company, powered by technology. Unfortunately, techies are especially hard to hire. Often focused on skills, these computer wizards can either be […]